CILEX Membership Renewals

CILEX Membership Renewals 2021

As a member you should have now received your renewal notice for 2021 membership subscription fees or Practising Certificate Fee. You can renew by going straight to your new My Membership & Renewal tile in your myCILEX. From the table below you will see a confirmation of the renewal fees for your grade of membership.

Grades
2021 Fees
Student    £96
Affiliate
£132
Associate
£204
Graduate
£240
Fellow
£364
Associate Prosecutor £271

Frequently Asked Questions

For a quick link to your query topic please select from the following:

General Queries
Direct Debit
Organisation Pays
Training Provider
Prior Conduct Form



When do I have to pay my membership fee by?
The deadline to pay your membership fee is 31 January 2021. 

I can't see the option to renew under 'my membership' what should I do?
We recommend that you switch your internet browser to Google Chrome or Microsoft Edge and you should then see the option to renew. You may experience difficulties with renewing your membership if you are using Internet Explorer.

Can I pay by cheque?

Due to online demand, the additional requirements for the renewal process for 2021, and as the CILEX offices are currently closed due to COVID-19 we are no longer accepting cheques as a method of payment. 

I want to pay online, how do I do this?
To pay online, go to the ‘My Membership & Renewal’ tile in myCILEX. Once you have submitted the prior conduct and membership personal data, and then press return, you will be presented with a ‘Renew’ button.

You need to click on ‘Renew’, and the screen will confirm the membership details that you are renewing. (See below for example).




Click on ‘Proceed to checkout’ and you will be presented with your payment options. In order to pay online with a debit or credit card, simply select the ‘Pay Now’ button.

I have not received my renewal instruction, why is that?

All of our correspondence will be sent to your ‘preferred email’, you need to ensure that this is set up in your My CILEX account to be an address that you will have easy access to. You can check which email address you currently have listed here. If you still have not received this please make contact with us here for us to reissue a further copy.

I selected my employer to pay, but they no longer want to, how do I arrange to pay?
If this happens, you will need to contact the Customer Service Team, through the following form so they can help you with removing the invoice and preparing one for you so that you can pay directly.  

Will I get my practising certificate after I have renewed? 
Shortly after the renewal process is complete (which includes payment) you will receive a digital copy of your Practising Certificate via email. A hard copy will follow shortly after.  

I’m paying, but can’t afford all in one go. What can I do?
We would suggest that you set up a Direct Debit, and you can do that by going into the ‘My Membership & Renewal’ tile in myCILEx. Once you have submitted the prior conduct and membership personal data, and pressed the ‘Return’ button, you will be presented with a ‘Renew’ button.



You need to click on ‘Renew’, and the screen will confirm the membership details that you are renewing. (See below for example). 


Click on ‘Proceed to checkout’ and you will be presented with your payment options. In order to pay set up your direct debit, you can choose whether you want to set it up monthly, quarterly or annually. Once you have selected this, click ‘next’

You will need to complete your details (which will be auto populated with what information we currently hold), when all is complete, click on ‘next’. You will be asked to review your order, and if you are satisfied, click on ‘Confirm’. 

You will then be asked to answer two questions to complete regarding your eligibility to set up a direct debit payment, and provide your bank details. If you are happy these are correct, click ‘Continue’, where final details will be presented for you to confirm. When you click on ‘Finish’ you will be taken to the completion page, and your direct debit will be set up, and your 2021 membership renewed. 



I pay by direct debit, do I have to do anything to renew?
Yes, whilst you don’t need to pay online, in order to complete your renewal, you will need to go into the ‘My Membership & Renewal’ tile in myCILEX and submit your prior conduct form, and personal data information. Once you have done this, your membership will be renewed for 2021.


I want to set up a direct debit to pay my membership, how can I do this?
Now, we have made it easier than ever to set up your direct debit online. To do so, go to the ‘My Membership & Renewal’ tile in myCILEX. Once you have submitted the prior conduct and membership personal data, and pressed the ‘Return’ button, you will be presented with a ‘Renew’ button.




You need to click on ‘Renew’, and the screen will confirm the membership details that you are renewing. (See below for example).


Click on ‘Proceed to checkout’ and you will be presented with your payment options. In order to pay set up your direct debit, you can choose whether you want to set it up monthly, quarterly or annually. Once you have selected this, click ‘next’

You will need to complete your details (which will be auto populated with what information we currently hold), when all is complete, click on ‘next’. You will be asked to review your order, and if you are satisfied, click on ‘Confirm’. 

You will then be asked to answer two questions to complete regarding your eligibility to set up a direct debit payment and provide your bank details. If you are happy these are correct, click ‘Continue’, where final details will be presented for you to confirm. When you click on ‘Finish’ you will be taken to the completion page, and your direct debit will be set up, and your 2021 membership renewed. 

How do I select that my employer is paying my fee?

To do so, go to the ‘My Membership & Renewal’ tile in myCILEX. Once you have submitted the prior conduct and membership personal data, and pressed the ‘Return’ button, you will be presented with a ‘Renew’ button.




You need to click on ‘Renew’, and the screen will confirm the membership details that you are renewing. (See below for example). 


Click on ‘Proceed to checkout’ and you will be presented with your payment options. In order to pay set up for your employer to pay you need to select 'Organisation Pays', once you have selected this, click ‘next’. Under the billing section you will need to select that 'An organisation' is paying and select 'lookup' to select your employment details. (See below for example)

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Once you have selected your employer from the look up option you will then be asked to select the billing address from a pre populated list as shown below. Please ensure all mandatory fields have been completed to proceed.

YOU MUST ENSURE THAT IT IS THE NAME AND ADDRESS OF THE ORGANISATION FOR THE BILLING ADDRESS OTHERWISE THEY WILL NOT BE ABLE TO PAY. YOU NEED TO UNCHECK THE BOX WHICH SAYS ‘SHIPPING ADDRESS SAME AS BILLING ADDRESS’. YOU SHOULD ENSURE THE SHIPPING ADDRESS CONTAINS YOUR NAME AND ADDRESS IN ORDER THAT YOU ORGANISATION CAN IDENTIFY YOU WHEN IT COMES TO MAKING PAYMENT.





When all is complete, click on ‘next’. You will be asked to review your order, and if you are satisfied, click on ‘Confirm’. We will then send a notification to your employer that your invoice is ready for payment. 

What does my employer need to do to pay my membership? 

Firstly, your employer needs to nominate the person responsible for processing the organisation’s CILEX subscription payments (who we will refer to as the ‘Organisation invoice contact’).

The Organisation invoice contact, must register on our online portal, and once they are registered, and have been assigned the relevant security roles, they will be able to view and pay all invoices online.  

Will you be sending a bulk invoice to my employer to pay?
No. We are no longer sending bulk invoices, the process for organisations to pay, needs you to complete the prior conduct and membership personal data information. If your employer has agreed to pay, and they are set up and registered in our system, they will receive notification that you have assigned them your invoice, and will have the ability to log on, check invoices and pay them online.

I am the Organisation Invoice Contact responsible for processing my organisations CILEX subscriptions, how do I register to view and pay invoices?


1. You will need to register onto our online portal here, completing all the required fields. 

2. Once registered, you will need to inform us by completing the general enquiry form here. When completing the form, you will be asked what your query relates to. You should choose ‘Organisation invoice contact confirmation’ from the drop down menu.

 3. In the free type query details, you need to provide your full Billing address (this will appear on the invoice so you need to ensure it is correct), and also state that “Confirm registration and are authorised to receive the security links and invoices linked to CILEX”.

 4. You will then be assigned the relevant security roles and will be contacted to confirm this happened and provided with the relevant links to review and pay your organisations invoices online. You can do this by accessing ‘Organisational invoices’ drop down under the ‘My CILEX’ tab at the top of the portal. 


 5. Thereafter, you will be sent emails daily with any invoices that have been assigned to you to pay.
 
When you access the invoices, you can view details, pay now or print each of the invoices out individually, or there is the option at the foot of the page to pay all invoices outstanding for the organisation. 


What does my training provider need to do to pay my membership?
Firstly, your Training provider needs to nominate the person responsible for processing the organisation’s CILEX subscription payments (who we will refer to as the ‘Organisation invoice contact’).

The Organisation invoice contact, must register on our online portal, and once they are registered, and have been assigned the relevant security roles, they will be able to view and pay all invoices online.




The prior conduct form is not there, why is that?
If you have submitted a prior conduct declaration since 1 August 2020, you do not need to complete this for renewal. You will only be presented with the ‘Submit Membership Personal Data’ button. (see below)





If you have any further queries, please make contact with us through the General Enquires Form.




Do I need to complete the prior conduct form?
Yes, this is an annual requirement when renewing. However, you will not be presented with the option to complete the declaration if the last time you submitted it was after 1 August 2020. 
Do I need to complete the prior conduct form?
Yes, this is an annual requirement when renewing. However, you will not be presented with the option to complete the declaration if the last time you submitted it was after 1 August 2020.