Inefficient family courts provide poor value for money and fail to adequately protect children, says CILEX

10 June 2025

The family court system is failing to meet demand, is inefficient and “poor value for money for taxpayers”, says CILEX (Chartered Institute of Legal Executives) in calling for urgent improvements to protect children using court services.

CILEX recommends additional financial support as well as improved data sharing practices between agencies involved in the family courts, other measures aimed at improving communication between agencies, and more robust early intervention and pre-court mediation.

Responding to a consultation by the Public Accounts Committee on improving family court services for children, CILEX says there are considerable delays in the system, leaving practitioners with no confidence that the current capacity of the system can positively meet the demand of children. The 28-week time limit brought in in 2014 for completing public law care and supervision cases has never been met and private law family cases are facing an average delay of up to 49.9 weeks.

With a growing population and increasingly complex cases, the system is unprepared for what the future will bring.

CILEX recommends assessing the effectiveness of sharing data between Cafcass, local authorities, the judiciary and social services before implementing a strategy to improve family court services for children. This would close troubling communication gaps between agencies and allow government to create “clear national guidance and standards” about data sharing so that a child can be followed digitally through the process end to end.

Better funding for partner services and dedicated case coordinators would improve the efficiency and effectiveness of case progression, while a unified case management system would promote consistent practices across regions.

The current scope of legal aid eligibility is “insufficient to support families seeking to act in the best interests of their children” – in 38% of cases, neither party has legal representation. The Ministry of Justice must rethink its position.

More robust early intervention and pre-court mediation would improve overall efficiency, effectiveness and value of court services, given many families are unaware of this option or not pursuing it due to cost. CILEX recommends widening eligibility for mediation vouchers and requiring parties to have tried alternative dispute resolution, such as mediation or arbitration, at the point of applying to the court, with exemptions made in cases of domestic abuse.

CILEX President Yanthé Richardson says: “Urgent improvements are needed if children going through the family court system in the UK are to be adequately protected. The current delays and the lack of representation experienced by too many families are creating unnecessary hardship for the children involved, with the most vulnerable, including victims of domestic violence, facing the biggest challenges.

“While the root cause of these problems is a lack of funding and resources, there are other systemic challenges around communication and data sharing that need to be tackled to ensure that the best interests of the child remain at the heart of the family justice system.”

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ENDS

For further information, please contact:

Louise Eckersley, Black Letter Communications on 0203 567 1208 or email at [email protected]

Kerry Jack, Black Letter Communications on 07525 756 599 or email at [email protected]

Notes to editors:

CILEX (The Chartered Institute of Legal Executives) is one of the three main professional bodies covering the legal profession in England and Wales. The approximately 18,000 -strong membership is made up of CILEX Lawyers, Chartered Legal Executives, paralegals and other legal professionals.

CILEX pioneered the non-university route into law and recently launched the CILEX Professional Qualification (CPQ), a new approach to on-the-job training that marries legal knowledge with the practical skills, behaviours and commercial awareness needed by lawyers in the 2020s.

The CPQ is a progressive qualification framework that creates a workforce of specialist legal professionals, providing a career ladder from Paralegal through to Advanced Paralegal and ultimately full qualification as a CILEX Lawyer. CILEX Lawyers can become partners in law firms, coroners, judges or advocates in open court.

CILEX members come from more diverse backgrounds than other parts of the legal profession:

• 76% of its lawyers are women
• 16% are from ethnic minority backgrounds
  • 8% are Asian or Asian British
  • 5% are Black or Black British
  • 3% are from a mixed ethnic background
• 77% attended state schools
• 63% come from families where neither parent attended university
• Only 3% of its members have a parent who is a lawyer.

CILEX members are regulated through an independent body, CILEx Regulation. It is the only regulator covering paralegals.