Court Users

Court Users Specialist Reference Group

For members who use any courts or Tribunals under HMCTS

Thank you to the members who have signed up to form part of this specialist reference group. If you are not a member, but wish to join, please email with your full name (as you are registered with us) and your membership number. 

Practice advice

At CILEx we do our best to provide our members with as much advice and guidance as we can for our members looking to, or those who are already working with the Court structure. Our Practice Advice page is a great place to start if you have any questions or queries. If you can't find the answer you're looking for, or would like further guidance or advice, please get in touch with the membership contact centre via or by calling 01234 845777. 

Active engagement work 

CILEx is regularly working on behalf of our members on a variety of issues. Below is some of our ongoing work for which we would like to engage with the Court Users Specialist Reference Group in order to gain greater perspective and evidence from those working with the Courts and Tribunals system. 

HMCTS Engagement Survey

HMCTS is conducting a perception survey to inform and improve how it communicates with court users.

As part of its on-going court modernisation programme, HMCTS are seeking views of those who use, and work within, the justice system. HMCTS has commissioned BMG Research to carry out a detailed piece of research to inform and improve how it communicates with you.

We would encourage you to take the time to complete the online survey below. It should take around 15 minutes to complete.

Take the BMG Research survey

The deadline for completing this short survey is 10 May 2019. Your responses will be treated anonymously and in the strictest confidence. HMCTS will not be able to identify you from the information you provide. BMG Research abides by the Market Research Society Code of Conduct and data protection laws at all times. You can find out more information about how BMG surveys and what they do with the information they collect in the BMG Privacy Notice.

Previous work 

CILEx continues to promote member views throughout the legal community. We hope that the Court Users Specialist Reference Group grows with us. 

We have consulted with the Court Users Specialist Reference Group on a number of occasions in order to provide our work with greater amounts of evidence. Examples of our work can be found below, some of which includes direct references so our SRG engagement that proves to be increasingly valuable as we engage more with those in the legal services market. 

News & Updates

Val Williams, Editor of the CILEx Journal, has collected a number of updates that may be useful for members of the Court Users SRG.

The update includes:

  • Justice Committee court and tribunal reforms inquiry
  • A message from Sir Ernest Ryder on the Modernisation of Tribunals

You can find the update here.

Contact us

If you have any questions about this or other Specialist Reference Groups, then please contact us on or by calling 01234 845777.