About CILEx members
Code of Conduct
All CILEx members, CILEx Practitioners, Approved Managers,
Compliance Managers and Authorised Entities must comply with all of
CILEx's and IPS’ rules and bye laws. The CILEx Code of Conduct sets out
the standards of conduct you can expect of those we regulate. This
Code applies from January 2015. The Code of Conduct that was
applied pre January 2015 can be found here.
IPS’ regulated individuals and entities must
follow the Code in their conduct, practice and professional
performance and are under a duty to be familiar with what these
principles are when they act for clients. The Principles are
supported by outcomes.
IPS regulated individuals and entities are
- develop and use their
professional knowledge and skills for your benefit if they provide
services to you;
- maintain good professional
relationships with others; and
- act in a way that promotes
confidence and trust in the legal profession and the provision of
They must ensure that their
conduct does not bring disrepute upon themselves or the profession.
The Code informs you of the standards of behaviour that you should
expect of them. The 9 principles of the Code are:
- Uphold the rule of law and
the impartial administration of justice.
- Maintain high standards of
professional and personal conduct and justify public trust in
[them], [their] profession and the provision of legal
- Behave with honesty and
- Comply with their legal and
regulatory obligations and deal with their regulators and ombudsman
openly, promptly and co-operatively.
- Act competently in the best
interests of [you] and respect [your] confidentiality.
- Treat everyone equally and
- Ensure [their] independence
is not compromised.
- Act effectively and in
accordance with proper governance and sound financial and risk
- Protect [your] … money and
Complaints and allegations of
a breach of the Code will be investigated and may give rise to
What does outcomes focused regulation (OFR)
The Code sets out the
Principles that all CILEx members, CILEx Practitioners, Approved
Managers, Compliance Managers and Authorised Entities must follow.
The Principles are supported by the outcomes that they are required
to achieve. They must be able to demonstrate that these outcomes
have been met and in turn that the Principle is met.