About CILEx members

 

Code of Conduct

All CILEx members, CILEx Practitioners, Approved Managers, Compliance Managers and Authorised Entities must comply with all of CILEx's and IPS’ rules and bye laws. The CILEx Code of Conduct sets out the standards of conduct you can expect of those we regulate. This Code applies from January 2015. The Code of Conduct that was applied pre January 2015 can be found here.

 

IPS’ regulated individuals and entities must follow the Code in their conduct, practice and professional performance and are under a duty to be familiar with what these principles are when they act for clients. The Principles are supported by outcomes.

 

IPS regulated individuals and entities are required to:

  • develop and use their professional knowledge and skills for your benefit if they provide services to you;
  • maintain good professional relationships with others; and
  • act in a way that promotes confidence and trust in the legal profession and the provision of legal services

They must ensure that their conduct does not bring disrepute upon themselves or the profession. The Code informs you of the standards of behaviour that you should expect of them. The 9 principles of the Code are:

 

  1. Uphold the rule of law and the impartial administration of justice.
  2. Maintain high standards of professional and personal conduct and justify public trust in [them], [their] profession and the provision of legal services.
  3. Behave with honesty and integrity.
  4. Comply with their legal and regulatory obligations and deal with their regulators and ombudsman openly, promptly and co-operatively.
  5. Act competently in the best interests of [you] and respect [your] confidentiality.
  6. Treat everyone equally and fairly.
  7. Ensure [their] independence is not compromised.
  8. Act effectively and in accordance with proper governance and sound financial and risk management principles.
  9. Protect [your] … money and assets.

 

Complaints and allegations of a breach of the Code will be investigated and may give rise to disciplinary proceedings.

 

What does outcomes focused regulation (OFR) mean?

The Code sets out the Principles that all CILEx members, CILEx Practitioners, Approved Managers, Compliance Managers and Authorised Entities must follow. The Principles are supported by the outcomes that they are required to achieve. They must be able to demonstrate that these outcomes have been met and in turn that the Principle is met.